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IP PBX


What is EZ Comm IP PBX Solution?

The term spawns from the original term PABX, which is an acronym for Private Automatic Branch Exchange. Essentially a PBX is a private telephony switch that resides inside the enterprise and is used for its internal employees to communicate both between themselves and the outside world. The original purpose of a PBX was to allow line pooling within an enterprise in order to grant that enterprise the ability to have more employees than telephone lines - taking advantages of the natural economies of scale that begin to occur as headcount rises. Over time, the PBX has grown to incorporate all , sorts of advanced features such as voicemail, unified messaging, auto attendant (IVR), automatic call distribution (ACD), call queuing, branch office support, telecommuters, soft phones, CTI (integration with the PC), and more.

With the advent of IP, the acronym PBX morphed into its latest incarnation, the IP PBX. An IP PBX is a PBX that supports packet-based transport protocols - commonly referred to as "VoIP". The most popular current protocol is SIP, which stands for "Session Initiation Protocol". Then, as the IP PBX began to rise in market share an even new label appeared called the "Hybrid IP PBX". A Hybrid IP PBX is an IP PBX that, along with VoIP, also supports legacy and TDM analog switching protocols such as TDM. A Hybrid IP PBX will typically also support analog phones to complement its support of IP Phones. EZ Comm's PBX is a Hybrid IP PBX PBX.

EZ Comm IP PBX Four Distinct Value
Management Software
Telecommuters
Monitoring
Lan Interoperability

 

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